SharePoint Is Now AI Ready: Introducing the Knowledge Agent

By João Ferreira Sep 18, 2025 Agents 0 Comments

Microsoft is transforming SharePoint into the foundation for AI‑powered collaboration. Over the past year, we’ve seen Copilot for Microsoft 365, and Agents redefine how organizations create, manage, and govern information. Now, with the introduction of Knowledge Agent, SharePoint takes a major step forward: making your content AI‑ready by default.

Why is this important? Because AI thrives on structured, fresh, and discoverable content. If your intranet is full with outdated pages and inconsistent metadata on files, Copilot can’t deliver its full potential. Knowledge Agent addresses this by combining intelligent content curation, automated site maintenance, and natural‑language workflow creation, all inside SharePoint.

What Is The Knowledge Agent?  

Knowledge Agent is a built‑in AI assistant for SharePoint that helps you manage content and automate tasks without leaving the page. Once enabled by your admin, you’ll see a floating button in the bottom‑right corner of every SharePoint page. This is your entry point to Knowledge Agent.

How to Use the Knowledge Agent

1. Click the button to open the agent panel.
2. You’ll see quick actions, they are different depending on the area of the site you are invoking the knowledge agent, in a page it can helps you to summarize it, while in a document library it can help you to add metadata to your documents to better organize them.
3. Use one of the predefined options or use the Ask a question to type your prompts.

Think of it as Copilot’s operational partner: while Copilot answers questions and generates content, Knowledge Agent keeps your SharePoint environment clean, structured, and automation‑ready.

If you don’t have the necessary permissions to enable Knowledge Agent in your organization but want to experience how it works, check out the Knowledge Agent interactive demo provided by Microsoft. It’s a safe, guided environment where you can explore the interface, test natural language prompts, and see how features like content automation and page creation behave—without making any changes to your tenant.

How to Enable Knowledge Agent (Admin Quick Start)

If you’re an administrator and want to turn on Knowledge Agent for your organization, you’ll need to use the SharePoint Online Management Shell. The process involves:

1. Installing or updating the SharePoint Online Management Shell to the latest version.
2. Connecting to your SharePoint Admin Center using Connect-SPOService.
3. Running the appropriate PowerShell cmdlets to enable Knowledge Agent either:
   • Globally for all sites

     Set-SPOTenant -KnowledgeAgentScope AllSites

   • Targeted for specific site collections during a pilot phase

     Set-SPOTenant -KnowledgeAgentScope ExcludeSelectedSites

Microsoft provides a full step-by-step guide, including prerequisites and sample scripts, in their official documentation: Get started with Knowledge Agent.

Conclusion

Knowledge Agent marks a turning point for SharePoint: it’s no longer just a content repository—it’s an AI‑ready platform that actively helps you keep information fresh, structured, and actionable. By combining metadata enrichment, automated site maintenance, workflow creation, and now natural‑language page generation, Knowledge Agent empowers every user to contribute to a cleaner, smarter intranet without extra overhead.

If your organization is serious about getting the most out of Microsoft 365 Copilot and reducing manual work, enabling Knowledge Agent should be at the top of your roadmap. It’s the simplest way to make your SharePoint environment future‑proof for AI.